Complaint / review text:
Nicole Sapp of Chase Bank established a final day of 4-3-11 to get a house refinancing mortgage. Our boy became popular function to generate me to Plano, Texas, that will be one hour travel from my house in Sherman, Texas.intended final was said to be at 10:00 am at Exceptional Subjective in Plano. 5 minute. Before we came, I obtained a phone from Damien of Chase Bank in Mckinney declaring that final wouldn't happen that day, however the next day. Fundamentally, I shut 2 nights later at Sherman Name Co.in Sherman, Tx., where I stay. Must have been put up there at the start. I had been actually left a msg. From Nicole Sapp the night before to verify final time/day. Whenever we faced Damien with Chaseis mistake, he rapidly decided that people ought to be paid for my boyis removing function & gasoline for unwarranted journey. There must have been a 24-hr. Nottfication of closing delay.
I called Customer Serv. When no-contact was designed to me by possibly Damien or Nicole Sapp. Cust. Serv. Kelly Hicks subsequently, over a period of time of MONTHS named me encouraging payment, apologies, etc., etc. She stated everybody (?) agreed that compensation ought to be created. Personally I think it was only a slowing process by Pursuit to once more cheat its clients! Easily had just did study on Pursuit at the start (been watts/them more than 3 yrs.), I'd HAVEN'T done business together. AND, I'll declare to everybody exactly what a cheat they're, and move away from them the moment I perhaps could
Appreciate for hearing,