Have now been coping with the “worst ““customer experience” I've actually
Experienced. I initially was enthusiastic this large lender could be prepared to assist me. I've never voiced
Towards the same individual more then once, except to 1 woman who lied about a lot of things to protect her errors.
One type you required; I shipped, sent, Provided-Ex'ed, sent, having a whole of about 10 times. I get
Frustrated each time I talk to Citimortage since I get sent in groups.
Today, four telephone calls, I had been hung-up on a single, informed incorrect division, boss giggling in back
Floor, informed to use again? Lastly — to become informed they ultimately obtained the documents, but sorry, the event closed.
I had been informed that I talked to Miss. Mitchell nowadays, and he or she explained that it had been shut. I never talked to her, this
Was a rest.
Idefault.
This Standard Says:
• I declined the recommend of the follow up with HUD. I named and requested them so what can I actually do to obtain in my own home? I requested
Them when they may help me using the scenario. They didn't worry about what occurred, just my cost is overdue.
• no-contact created using the customer because of several efforts on our your component. They stated I'd telephone numbers
Listed: don't call! They delivered email to outdated tackle and overtime I attempted to reply the phone call, they hang-up. It'd just ring onetime with
No concept.
• CitiMorgage states I surrendered the guaranteed home by secrets. I never received my secrets, I'd to find an attorney
To obtain in my house.
• The broker stated she's proof that I've connection with somebody who recommend me to increase procedure
And steer clear of my responsibilities. I've created funds to exhibit this-not accurate.
• I filed bankruptcy, but no purchase yet? What? While and wherever?
• Our loan-not a residential mortgage guaranteed by my home. Yes it had been and it is.
I've written demand, and created mental request for aid. I aked for help on Forbearance, Deferment,
Or Motification Mortgage and so I might attempt to maintain my house. I will create the monthly obligations. I've created the
Funds previously. The overlooked funds were due to conditions I'd no control over. I can not
Do-nothing concerning the misfortune, but express the reality and facts., But, I will do something positive about my home.
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