I've been with Appstar Financial since 2007
I found a credit card processing company that charges less rates and better customer service.
On April 4th I called Appstar Financial to inquire to close my account
I spoke with Appstar Financial Customer Service Department representative: Kenneth
I asked Kenneth if there is early termination fee for me to close the account.
He stated that I am exempt from it, because I am closing the account within the 90 days window.
He also gave me instructions to write the " Closing " letter and indicate that I want the account to be closed on 04-04.
I wrote down the wording exactly as he instructed me and faxed the letter to the company.
A few days later, I learned that the company charged me $495.00 early termination fee.
Buyer, please beware.
This company operates under a false pretense.
This company practices deceptive business.
There is a lot a good and reputable credit card processing companies - Appstar Financial is not one of them. They will rip you off.
Word of Advice: Do an internet search on the company you are about to do business with.
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