Obtained a notice from Lender of America nowadays that they're reducing my borrowing limit because of delinquency with among their affiliates. This issue were only available in February when their automated cost program did not start working since the deadline of the cost drops on the Sunday. I'd implemented Car purchase decades and abruptly 2/19 that was a Sunday triggered me issues. I named and examined, the consultant explained that it occurs to many others since someday throughout the year an Autopay routine may drop on whether weekend or perhaps a vacation. Repetition said, do not fear it's been obtained cared of, it's not going to affect your consideration negatively, 3/19 was arriving and so I said do I've to create an advance payment about the 18th which means this won't occur again, the Repetition said, no-you do not have to complete something to disrupt the currently planned cost, it'll change itself and it'll not influence your reliability neither may replicate a delayed payment in your corner.inCORRECT guarantee, if that Repetition scanning this at this time. YOU gave me a false confidence since 3/19 payment did not actually stop in. I again obtained a notice declaring that I've a LATE-PAYMENT! It got me nearly one hour speaking using the Consultant (Ian) to possess this issue taken cared of. I therefore believed it was everything. Ian (Repetition) guaranteed me, it's not going to affect me negatively, neither might these "LATE FUNDS" maintain my permanent file. He agreed to create an email that these overdue payments weren't my problem. It had been their defective AUTOMATED cost program that triggered each one of these issues, however I've to cope with the lengthy discussions using the Reps.
Today, after I obtained the notice stating that they're reducing my borrowing limit since I've overdue funds with among their affiliates? I simply created the phone call as well as their Consultant (Jenna) of the Cleveland Office stated it had been associated with that AUTOMATED pay (LATE FUNDS) that induced their lowering down my Borrowing Limit. Bank of America, it had been not my problem. It's your AUTOMATED cost program that triggered each one of these and today YOU'RE receiving back at me? BEWARE customers! I'm checking if anyone else has comparable encounter, or has submitted any CLASS-ACTION. We've to fight, we'd been also faithful to BOA however they do not worry about that anyhow. I'm so unhappy! Big style!
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