» Business & Finance » Complaint / Review: Northwest Title Loans - They take your title - you pay it off and they dont give you back your title ?. #664836

Complaint / Review
Northwest Title Loans
They take your title - you pay it off and they dont give you back your title>?

I took out a title loan for $800 I told the idiots working there that I had no intention of keeping the loan past 30 days. They called me on the day after it was due as I overlooked and Said I was late, I said I will be in to pay it off, they asked me and told me that I could just pay the interest and they could take payment over the phone, I said no, Im coming in to pay it off tomorrow. She gave me the amount and then called me back with a different higher amount because of an extra days interest. I said Fine, see you tomorrow.

I go in the next day to pay off the loan, the idiot working at the counter asks me if I want to make an interest payment, I said no, I want to pay off my loan, and she turned white. Like she was trying to hide something from me, She then took my money (Which included some late interest) and after I paid her a manager walked over and told me that they didnt have my title and that I should be getting it in the mail in the next 2 weeks??? They said its at the DMV, and that they didnt think "I was going to pay it off" WHO KNOWS WHAT THEY ARE DOING WITH IT?

Well there you have it, Right before I went to pay this off I just so happened to go to a car dealership, negotiate a deal on trade for my truck, and they managed to take 4k off the price of the new car, BUT GUESS WHAT? NO TITLE = NO DEAL.

So these jerks charge me a late fee when they dont give me back my title??? Whats there late fee for not giving me back my title? I filed a complaint with the dept of finance!

Its been 4 days and still no title

Offender: Northwest Title Loans

Country: USA   State: Idaho   City: Boise
Phone: 2083219390

Category: Business & Finance


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