After being customer since I can't get US Airway reps to lower my interest rate. There is always an excuse. Late payment you need to be 6 months on time. Made that happen and the next excuse was we can't do this at this time. Now I've all but zeroed the account and they want to sell me a protection program for. 99 cent for every one hundred dollar balance and free for the first 30 days. Why would i want to do that. I was kept on the phone and told they had to check if my interest rate could be changed while they tried to sell me this program. When i said no to the program they told me "They couldn't lower my interest rate at this time. But the rep said the protection program could cause my interest to get lowered. Go figure. I just want people to watch out for this credit card by BARCLAY.in addition, they are not very nice people. I called a couple times about my dividend miles. They can't find them and someone was suppose to call me back. They never did. At this point I'm paying off the card and telling everyone i know about this.