Usacomplaints.com » Business & Finance » Complaint / Review: Woodforest National Bank - Theft/Fraud. #661063

Complaint / Review
Woodforest National Bank
Theft/Fraud

This lender is really as questionable because they come! Not just do they cost excessive costs, however they do not supply enough info whenever you get your e-claims to determine what a few of the purchases were for. Whenever you email them to discover extra information concerning the deal, they ask you for $2.00. It's a bad pattern with this specific lender. However the kicker is... I lender in Sanantonio in the Woodforest department in wal mart on SE Loop 410 and Rigsby—and also the supervisor required $50 out-of my consideration without providing me-any type of notice. I ripped up the trasaction report for May 5—and also the scanned copy of the money was authorized from the supervisor and also the memo for that deal just mentioned "Xfer to correct consideration". This brought me to think they had inadvertently created a deposit which was said to be for another client into my bill. I ripped up my deal record, WITH NO $50 deposit was actually put into my consideration from the lender. They TOOK $50 from me. After I visited the department personally to obtain more details about the deal (on many events) the supervisor was usually "unavailable". I visited another department to determine if anybody there may assist me, plus one of another department supervisors informed me "quite secretively" that it appears like the supervisor "incorrectly required the resources". I expected her to please perform an inquiry in to the deal to assist me obtain the $50 transferred back to my consideration, and he or she stated she'd "look after it." After four weeks of waiting and never viewing my cash, I returned towards the supervisor who stated she'd assist me (in the wal mart department on Johnson-Maltsberger in Sanantonio) and he or she served like she'd NEVER talked with me. She pretended not to understand something about my scenario. This type of person really, very questionable. The client service is terrible. Whenever you get into a department to create a right money deposit, they handle you prefer you've to "qualify" simply to place your money inside your lender. A right deposit should not get five minutes. They're taking up screen after display, damaging their brains like they will have never observed a right money deposit for $500. Obviously, I Have shut my consideration and today lender with Wells Fargo. I counted at Woodforest National Lender since it was near to my home, and that I store at wal mart at least one time per week. I thought it'd be handy, but didn't recognize I'd be taken from. I never did get my cash back. Prevent these misleading individuals whatsoever price.


Offender: Woodforest National Bank

Country: USA   State: Texas   City: San Antonio
Site:

Category: Business & Finance

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