Usacomplaints.com » Business & Finance » Complaint / Review: GS Services - Ude customer service. #647583

Complaint / Review
GS Services
Ude customer service

I named GS Providers since I had been recommended by HESC that I'd a superb student loan. After I named i talked to an Andrea first she was shouting at me, after I informed her that she'd the wrong lastname which my target is incorrect. I also attempted to discover why she'd it since I have settled all my figuratively speaking. She explained this is me and that I had a need to spend over $3K. After I kept insisting she might have the incorrect person she began speaking over me and informing me No maam that is you. Then she put on me. I called back and spoked to some Mr. Hahn who stated to be always a "boss". I told him that I simply talked to his repetition and he or she hung-up on me. I told him that I needed to document a criticism against her, for her rude customer support towards me. Mr Hahn explained that, her steps are here or there. I have to spend this statement. I told him again, the tackle they've isn't mine, the birthdate they confirmed wasn't mine, which the final name they've on document hasn't been employed over 5yrs. He explained that my loans were removed in and that I told him that I never visited college in which I finished with Our affiliates in 2002 therefore there has to be a mistake. I requested that mr Hahn supply me with evidence substantiated your debt and that I would really like anything with my trademark onto it showing it had been me. He explained he does not have any evidence he is simply gathering this income. I told him that Underneath The Fair Debt-Collection work, he's accountable to supply me with correct paperwork. Then he consequently began to offend me informing me he understands more about this FDCPA then I'd actually understand. Subsequently mr attempt to have me confirm my info, and repeated my house telephone number. I expected mr if he'd caller-ID and he explained no however the quantity he confirmed was my new quantity i just had about 2 times No Body had it nonetheless. He lied in my experience repeatedly again. And so I recommended mr that I needed his firm's complete name and he in switched proceed to offend me by informing me he explained that-but it is clearly that I'm not wise enough to comprehend him. Once i recommended him that I'm a Paralegal and that I realize my privileges he switched around and explained all of the business info. I told him that I had been not likely to proceed the discussion till I talked to HESC, and he was really arrogant informing me that all the best with that. They don't speak with you and chuckled. Is that this exactly what the authorities has addressing them. I'm not ending below I'm processing a with HESC and also the Better Business Office. I documented the discussion and certainly will perform it back again to everybody that'll hear.


Offender: GS Services

Country: USA   State: Ohio   City: Columbus

Category: Business & Finance

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