It all started with a at home business opportunity with the Economic Freedom Corp (EFC) on Nov. 24. I paid $495 for the financial website kit, with a $24.95 monthly website fee. I talked to my marketing advisor several times about the business and the amount of money I would have to pay to get started. He told me that they finance the amount within his company and that the money would not be charged to my credit card. I asked several times to make sure that is would not be charged to my credit card and every time I was told that it would not.
On Nov. 30 I agreed to 3 charges of $1500, $7000 and $7500 for my "purchased leads" to get my business started quickly. I was told that a lap top with my 18,000 leads would be coming in the mail within 5 business days. I was told that I would most likely earn back all this money with in 3 months.
On Dec. 1 the above charges were charged to my credit card, I called my marketing advisor and told him I did not wish to continue with this company, and he told me it was to late that the charges were already processed and that there was nothing I could do. He told me that I would have to try the business for 3 month, and if I do not earn any commissions that by law they would have to refund me the $16,000.
At this point I thought I had no choice but to continue, he told me to relax for the next couple days until I get my mini lap top so I could start working. I waited 12 days and tried to contact my marketing advisor 4 times and never got a call back.
At that point I contacted my credit card company to see if there were any options I had with them. I opened a dispute with the credit card company to work on getting a refund. My credit card company told me to formally cancel everything with the company, so I sent in a fax to EFC on Dec. 20th to cancel my employment and the website.
I received a call from EFCs disputes and they said that they have 30 days from when I signed the contract to get the leads out to me by mail or on my website. As of Jan. 3 (pasted the 30 days after I signed the contract and supposed to get the leads) I had still not received any leads by mail or on my website.
I called the lady in the disputes department and left a message stating that I still do not have the lead and that I would like to cancel any involvement with this company and would like a refund. She never called me back. My credit card company removed the charges on the account pending the dispute.
On Feb. 2 another person form the disputed department at EFC. Called and said that they are sending out the laptop to me, I told him i did not want it and I wanted my money back. He told me the company does not give refund.
Every time I talk to someone at EFC I am told something different. Per my contract and the payment invoices "If an order is placed and the product is not delivered, a full refund will be issued" and "We will complete lead fulfillment within 30 days." They did not fulfill their end of the agreement and now refuse to issue a refund.
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