Usacomplaints.com » Business & Finance » Complaint / Review: Chase Bank - Phony Charges to keep account open Phoenix. #64623

Complaint / Review
Chase Bank
Phony Charges to keep account open Phoenix

Chase basically doesn't like you to close your charge account when paid off. My visa limit is $3800. Well they made an error an wrongfully charged me a $29 fee in 11. Then they refused to remove it. Well I paid off the account online like I told the rep I would and then I was going to close the account. Well I get my new bill and see there is a $15 balance and it it is charged from a misc financial institution.

I disputed it and they told me that cannot close the account do to the dispuit. I asked them who is the company making the charge and I'm told by Chase, they can't figure it out, and that is an unusual type of billing and they can't trace the company. I offered to pay it direct and close the account at the same time and I'm told it takes 6-8 weeks for the process and the account can't be closed.

THis bites especially since I'm trying to refinance the house now and the credit union wants this account closed to refinance my house. Thanks Chase, Maybe I'll tell a few friends or so and everyone on about four bitch and moan sites like this. You'll hopefully lose at lot more than me. You Suck. Owe and I wiped my ass with the invoice and the $15 check payment I just mailed in. Enjoy. Continue the crap and I'll continue the crap also. Poop On You, You Bastards.


Offender: Chase Bank

Country: USA   State: Nationwide
Site:

Category: Business & Finance

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