In good faith, I contracted with Lifeguard Financial to settle my credit card debt since I was not making progress directly with my credit card providers. The service they provided sounded great and I would be paying one monthly payment to their third party payment center, NoteWorld. Even though this has been a struggle, I have consistently paid over $500 per month for 19 months.
In Sept, I received a call from FLB Associates PC, advising me that they are the Law firm on retainer with Lifeguard. FLB Associates wanted to survey me for some potential fraudulent statement made by Lifeguard telemarketersto get clients. FBL Associates PC provided me with evidence that they were who they said they were, identifying me with personal information and my customer number with Lifeguard.
They also disclosed that Lifeguard had not settled any of my credit card debt even though there was enough money in my account to settle the smaller ones. They said they would have Lifeguard settle those and then notify me. Thus far, no notification, only more monthly deductions. When I contacted NoteWorld, I said I wanted my account on hold pending the results of the investigation. They said they would notify Lifeguard to contact me. Noteworld also said Lifeguard was very difficult to get ahold of. No contact, no notification. I have paid them $9652. I want my money back.
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