Usacomplaints.com » Business & Finance » Complaint / Review: H&R Block - Had my refund for 2 years, won t give me my money!. #619748

Complaint / Review
H&R Block
Had my refund for 2 years, won't give me my money!

Found in the government they returned $2298.00 and $419.50 on 10-17 into a merchant account with H&R Block for my 2007 fees. After I visited H&R Stop to complete my fees 4-12, H&R Block offered me about the Fast Return. Well, after calling for 2-3 months to determine where the cash was, I was educated through the government they were keeping my reimbursement since I'd a superb tax-return from 2004. On 11-4, the IRS informed me of the deposits made and when they were made. On 11-5, I called H&R Block, they acknowledged receipt of the $2298.00 only. They stated they sent the pre-pd charge card however it was never triggered. Then they explained they might obtain the re issue of the fresh card, it'd be overnighted in my experience via Fed Ex, which it'd maintain my HANDS-NO LATER than Thursday, 11-10, and that I might call Friday to get a tracking number. I called again Thursday, 11-10 for that following number. This time around I had been informed they never obtain the following figures, they do not deliver points out overnight, the card was created 11-8 and could be in my own fingers, NO LATER than Friday, 11-12. Nowadays, 11-12 I named, was informed the card was never released or on the road. Sorry, ma'am, nothing we are able to do. I expected to get a boss and was positioned on store to get a lengthy period. The boss arrived about the point, stated the card was never released and wasn't on the road. She was really sorry I had been misinformed and explained they don't deliver issues overnight, that's not their agreement with Fedex, another 3 people I spoke to didn't provide me the best info, sorry ma'am. She stated they get to 3-5 business days. I informed her that I needed my cash moved into my banking account instantly. She stated she might do this however it might consider 5-7 business days. I had been never provided this method, had we completed that, I'd have experienced my cash today. She stated there is no means it may be completed quicker, and also the greatest move to make was to obtain another card required which it'll be sent overnight through Fedex... (delay one minute, "WE-DON'T DELIVER THINGS OUT OVERNIGHT..." I told her I needed to consult with her supervisor, to which she stated she was the most effective supervisor, there is no body else above her. I informed her I needed the fascination returned in my experience likewise for that previous 24 months, she stated she might obtain it, however they weren't likely to do it. DO NOT CONDUCT BUSINESS WITH H&R STOP!!! I actually donot observe how they may be permitted to proceed to grab from truthful, hardworking people.


Offender: H&R Block

Country: USA   State: Missouri   City: Kansas City

Category: Business & Finance

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