I received a call mid-July saying that I would get a credit card with a limit of $2500.00. I had started to work on repairing my credit and thought to myself that if I started with a new Credit Card I could use it for emergencies and work on establishing credit.
I agreed to have them debit my account for the amount of the $298.00. I received the package in the mail and realized that something was not right if I had to go through a bunch of paperwork just to receive a card. I sent the package back the next day and I called them to inform them that I had sent it back and I wanted to know how long before they return my refund.
I was told that I would be refunded my money in 10-15 days from the time that they received the package back. I have been calling back every week only to be told that I would have to call back because they still have not received the package.
I called in October to speak to a customer service rep. Who said that I could call my bank and that I would probably get my money back if I went to my bank and told them that I needed to reverse a debit. I called the bank and they told me that I would have to file a dispute.
Finally, I went to the bank and asked them to reverse the debit and they told me that I couldn't do that since I had agreed with the company.
I called again to get some answers and I was told by a rep. At Client Care that I needed to go on-line to see that I would not be getting my money back because Royal Credit Solutions was being investigated for fraud. So here I am trying to get the word out that I got ripped off and I really need my money back.
Too many financial problems, all I want is my money back. Someone please tell me what I need to do to get it back
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