Complaint / Review
Gmac
I used Lifeline Loan Solutions LLC to help me lower my morgage with GMAC. They did a great job. GMAC, lost, misplaced, couldn't read or just flast out did not process my package. 90 days later, the

From: [email protected]
To: @hotmail.com
Subject: RE: Loss mitigation docs for Tyrone R
Date: Tue, 12 Oct 12:46: 53 -0400

Yes Mr. R,
Please send me a copy of all documents you send them to update your file on our end as well. Feel free to write a letter to the BBB, as it will not affect your loan modification outcome.
Thank you,
Tricia Bermudez

Loan Processor
Lifeline Loan Solutions LLC
560 Lincoln Road, Suite 400
Miami Beach, FL 33139
Direct: 786.515.0034 begin_of_the_skype_highlighting 786.515.0034 end_of_the_skype_highlighting
Main: 877.202.4940 begin_of_the_skype_highlighting 877.202.4940 end_of_the_skype_highlighting
Fax: 786.513.0227
email: [email protected]
www.lifelineloansolutions.com

From: Tyrone R [mailto: @hotmail.com]
Sent: Friday, October 08 11:20 PM
To: jesus jesus s; Tricia Loan modification; GMAC loss mitigation
Subject: FW: Loss mitigation docs for Tyrone R
Hi Jesus and Tricia,

I know this is not your problem. I sent off the entire package again (8 Oct). 3 months of waisted time and effort to make this whole thinkg go smoothly and it did not. I have borrowed money from friends and family and cashed in mutual funds, bonds, cd's and part of my IRA to stay affloat. Whats next, I am not giving up my house.

I am not sure of GMAC's tatics or ethics (Shady organization), but it seems like the system is geared for the customer to fail, so they keep getting paid.
I guess Obama's plan does not apple to them.

Ok, enough of the small talk. What can I do? So they do not play this game again. Who can I call or write? Better Business Bureau, Congress, Obama?

I sent them a fax and sent them copies of everything. Do you guys need a copy?

Thanks,

Tyrone D R

From: @hotmail.com
To: [email protected]
Subject: FW: Loss mitigation docs for Tyrone R
Date: Fri, 8 Oct 15:47: 07 0000

Hi Jesus Suarez

I am not sure whats going on with GMAC ethics. I received a letter today saying that I took over 90 days to give them
the proper documents. So I need to submit everything again. I will fax it and send it to them in the mail (first class).

Is this procedure normal or is there some funny business going on with this company. I should I report them to
the better business bureau or some body. I have all the emails, faxes and copies of what I have sent them.

We have been living, paying bills and fixing my car using my Credit Card. I had to take $6000.00 from my IRA to pay for this. I fear that I will need to take out more to make ends meet.

What more do these people want? Can you help or can somebody from your company check this out

Thanks

V/r

Tyrone D R

From: @hotmail.com
To: [email protected]
Subject: RE: Loss mitigation docs for Tyrone R
Date: Sat, 17 Jul 04:27: 18 0000

Hi Jesus,

How are you? Did you get my paper work?

Tyrone D R

Date: Wed, 14 Jul 17:00: 03 -0400
To: @hotmail.com
From: info@mailer. Theloanpost.com
Subject: Loss mitigation docs for Tyrone R
Hi Tyrone,

Attached are the documents for review for the borrower (s): Tyrone R. Please contact me with any questions or concerns.

Regards,
Jesus Suarez
Toll Free: (877) 202 - 4940 begin_of_the_skype_highlighting (877) 202 - 4940 end_of_the_skype_highlighting Ext 1011
Cell: (305) 322 - 8185 begin_of_the_skype_highlighting (305) 322 - 8185 end_of_the_skype_highlighting
Fax: (786) 513 - 2234
Email: [email protected]