I signed a contract with this company to assist me in getting a loan modification through Bank of America in March. The contract I signed required a $1,000 fee plus a $200 fee to meet with an attorney for advice. The fee I paid had a "money-back guarantee" according to my contract, however the attorney fee was non-refundable.in my initial meeting with Ms Sinsara, she boasted about the fact I had nothing to lose and that she could assist me. She looked at all my financial information (so she said) and told me they could help with a loan modification, which would take 90 days, because my case was "so simple." I signed the contract and heard nothing from her or her staff for a month. Then when I called, I was told they had contacted the bank and were waiting for information. When the information finally came 120 days later, I discovered I qualified for NONE of the Bank of America programs and at that point Ms Sinsara and her staff told me I should stop paying my mortgage. I was told at that point that this is the ONLY way that the Bank of America would look at my account and entertain a loan modification. I was also told that all of their clients do this and they are very successful. At the time of that meeting I told Ms Sinsara that I was not interested in stopping payment on my mortgage intentionally, reminded her that she had told me in our first meeting she could assist me (my case was so easy) without stopping payment and told her I want my money back. I told her that $900 would be a sufficient return, since they did make a couple of phone calls for me. It took Ms. Sinsara four weeks to return my calls and emails for the refund. She finally set-up a meeting with me for the end of a work-day in July. I was made to sign waivers that I would not disclose what happened, defame the company or it's employees, etc... And then received a promise that "payroll" will have the check ready by the following week to pick-up... To get to the point, it took 10 phone messages and 5 emails to Ms Sinsara to get $450 back of my money. I had to go to her new office to pick it up and she was visiting with a friend at the time. She proceeded to disclose my case refund to her friend while I was in the room intentionally embarassing me and then paid me. She promised she would pay the remaining balance of $450 the next week... That was in August! I have yet to receive the money after 10 to 20 phone calls and five emails.
Do not give this company or any company in which Ms Sinsara is affiliated with money for any reason. She is very unprofessional, does not follow through on any business guarantee's and will be unresponsive to your needs. I just don't want anyone to fall for what I did!
I am a single mom who is professional (have a management position) and was just looking for some "expert" help... Ms Sinsara took full advantage of me and kept the money for personal gain!
Buyer beware!!!
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