Complaint / Review
Homesafe America
Agent promises to keep me informed every step of the way for obtaining a loan modification. However, now there is no way to leave a message for my agent and he is not responding to my emails. Today

Homesafe America promised it's lawyer would legitate and obtain a loan modification for my home. I was desperate and on the brink of foreclosure. The cost was to be $1995. I could not afford to pay it all at once, so made a schedule of payment. After the first $500 was taken from my bank account before they received my paperwork, I became suspicious, and after numerous emails and phone calls-no response from this company. Today, 9/1, another $1,000 was withdrawn from my account after in writing and email I decided I did not want their services and the BBB gave them an awful report. I received no legal services from this company, in fact when I spoke to Citimortgage on 8/31, they informed me no one from Homesafe America has ever contacted them! No services, I would like my money back!