Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Cusotmer Service. #600449

Complaint / Review
Bank of America
Cusotmer Service

My partner and that I have (nicely, had) 2 balances with Bank of America. The very first experienced a $22,000 credit line, and also the minute includes a $7500 credit line. We employed the card using the bigger credit point to waterproof our cellar three years ago. We were provided% fascination for 15 weeks. We settled that consideration down and also have not applied it since. Your additional card has approximately $5500 onto it because of my partners unemployment this past year. We've usually compensated significantly more than the minimum and also have never been one day late with any funds. I really deliberately spend it early.in February I named to ensure our card using the $22,000 credit point was okay, once we are adoptiong a young child which was the precise amount of cash that people required... We didn't wish to remove financing. The repetition mentioned that was nicely and also the card was accessible having a $22,000 restriction. Once we were going right through our ownership procedure, we obtained a notice from Lender of America for around 14 days later declaring they have shut our card since we've an excessive amount of debt (we create a mixed income of $100,000 each year, and also have no auto loans, with no debt apart from our additional BOA charge card, a Lowes card that has $900 0n it, along with a Pursuit credit card that's $2600 on it). Humorous whenever we popped our BOA card we'd over $30,000 with debt and my spouse created 1 / 2 of what he makes now. But we were nevertheless authorized. Therefore whatever. They shut our card. We named customer support however they declined to accomplish something. I suppose another lender wishes our $22,000 in operation. I called BOA a week ago to discover when they might reduce the rate of interest on our additional card. They declined and informed us we ought to contact somebody within their credit counseling department??? For what. We do not require creditcounseling, we require our interest decreased. Offered that the chance and got a pitch about using credit responsibly. Next telephone call, I had been sent a study about my knowledge. Obviously, I wasn't excellent. I subsequently obtained a contact recently our additional cardis restriction was decreased for that same reason-they shut our last consideration. We've approximately $5500 on that card plus they decreased the restriction to $5600. I beat them at their very own sport and called-up our reliable Learn card (which we've no stability on). These were ready to improve our credit point, and offered us 1.9% for that next 12 weeks on-balance transfers. I suppose they require the company, or are far more prepared to assist their great clients. I've since shut my different BOA charge card and WOn't conduct business together later on. Beyond our several little cards that people will soon be paying down this season, we are using only money. The knowledge with BOA has demonstrated to me the banks don't deserve our hard earned cash... Oh wait, we previously offered them our hard earned money whenever we all BAILED BANK OF AMERICA FROM THE HOLE THEY PUT THEMSELVES IN WITH NEGATIVE MORTGAGES. Maybe they need to focus more on the individuals who aren't paying their bills and layoff of those that are. Shame on them for harming their clients.


Offender: Bank of America

Country: USA

Category: Business & Finance

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