Complaint / Review
Cross Country Bank - Boca Raton, FL
After paying the 21.24% interest rate they charge, I still have to pay 50 cents to use the automated service for account info. Read more: http://www.consumeraffairs.com/finance/cross_country.htm#ixzz

The

Complaint which I have is with the Cross Country Bank, Boca

Raton, Fl. After paying the 21.24% interest rate they charge,

I still have to pay 50 cents to use the automated service for

Account info. And $5.00 pay by phone fee (automated) and $7.00

(in person operator) fee.

I

Have been complaining for the last 4 months to the operators

Who will not let me speak with the manager to complainabout

Having to pay the $7.00 as oppose to $5.00 because they refuse

To fix their automated service in order to get the additional

$2.00 by using the operator. My long distance bill is still

Being charged because they have a 302 area code to payby phone.

Please

Advise me how do I get them to fix this problem and stop taking

Advantage of the general public who are supplying themwith

The business to go on. [continued below]...