I have gone to several sites, to review the complaints that consumers have, about M&T Bank. Many have to do with the fees associated with NSF and the manner in which they assess them. As well as venting online, my recommendation is to file a complaint with the Federal Reserve. This can be done online at their official site and is free of charge.
As someone who worked in the health care industry for over 30 years, any time consumer complaints were filed, with any government agency, the complaints had to be addressed by the hospital and were not taken lightly.in fact there was a lot of sweating involved whether we were at fault or not. Any response to a complaint is always time consuming and not pleasant.By reporting your concerns you can at least make them squirm a bit.
I know I have had it with this bank. They treat you as if you have never been in a bank, used a debit card or even know how to read a banking statement. If the first falls on Saturday or Sunday, I do not recieve my pension even though the monies are sitting there.
As a former CITIBANK customer, who was bought out by M & T, I still mourn their loss.
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