I've been a person of Money One for atleast 2 yrs and also the method your customer support representatives manage company is terrible. Yesterday I had been about the telephone together for 4 hours. I spoke to about 24 various people (no exhageration). I actually donot understand how you educate your workers but I will let you know from my experiance the worthiness of one's clients and customer satisfation objectives are non-existant. I had been straight lied to, hung-up on, and was voiced towards the within the rudest & most disrepectful method than any organization I've actually arrived in touch with. I've worked within the customer support industury for several years and that I could actually say I've never observed a business with this type of disreguard to client satisfaction until Capital One. The toughest element was the entire cause I'd to cope with your so-called "customer support" for such a long time yesterday was since Money One was to blame. I'm acutely and truly ashamed using the occasions that occurred I would like to promise you this WOn't be occurring again since I'm no further a Money One client and certainly will ensure that I NEVER am a person again. Not just am I going to advise anybody i come right into connection with by what occurred and just how badly I had been handled however, you could be certain I'll recommend them to consider their company elsewhere aswell. Additionally I'm presently along the way of getting appropriate motion not just for the deceptive providers performed however for discomfort and suffering of my step-daughter for that consquences endured for you. I certaintly hope there's a minumum of one individual employeed who cares and recognizes your visitors normally im good the prejudice and negitive business methods your organization shows may immediately lead to a lot more harmful lack of company.
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