I'm one of many attempting to alter my mortgage with Ocwen. I dropped my work, and requested the change in September! I cannot count the amount of occasions I've needed to deliver them paperwork that I previously delivered, however they declare to not have. Each time I've to send them-it costs me cash and period, and of course slowing the change procedure.
I continue to obtain e-mail communications showing the change box is not total, when actually it's! Among the reps explained last month that my box was total also it had been examined by "underwriting;" however obtain another mail seeking anything I previously delivered
I had been recommended that my change ought to be authorized by 3/16/10, and that I might obtain a phone. You know what? I never got a phone, and so I named Ocwen, and obtain returned to a voice-mail saving. I have tried calling a individual over 10 occasions, but no chance yet. Remarkably enough, nowadays I obtain another mail seeking another doc I sent for them 3 times (lately on 3/9/10). What's happening here? Is Ocwen attempting to create people insane or aid homeowners?
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