Usacomplaints.com » Business & Finance » Complaint / Review: Chase Bank - Allowed fraudulent charges on my acct now refuses to refund my money. #568141

Complaint / Review
Chase Bank
Allowed fraudulent charges on my acct now refuses to refund my money

I'd a fake cost undergo my acct in June. The # listed on my declaration alongside the cost wasn't a legitimate #. And so I called Pursuit lender, they returned my cash and also the inadequate costs back again to my consideration offered me a brand new card and that I thought wow which was simple. A month later without any notice what-so actually my consideration was damaging, since Pursuit lender re-corrected all of the costs triggering me another $140 in facility costs therefore today the sum total is $334.31. I talked with Pursuit numerous occasions looking to get the data the vendor allegedly offered them, since Pursuit explained when I ought to evidence of the reimbursement in the vendor they might return the inadequate costs back again to my bill. Chase explained its within the email, they'd e-mail it in my experience and NOTHING. And so I eventually went right into a nearby department where they informed me they might DO-NOTHING for me personally. I told them I needed a # towards the vendor which I had been not departing till I acquired one. They offered mean 800# that was not legitimate, but somehow this 800 # new the # I had a need to contact. I named and named and required my money-back from their store they'd proceed to hold on me repeatedly again. Lastly, i investigated and published towards the Attorneygeneral's workplace and what are you aware I obtained a sign in the email in the vendor for $89.31 and that I have sent total the data demonstrating evidence of the refund to Pursue twice within the last 5 times but still no reimbursement. I named nowadays plus they moved me to some phone bank for that reimbursement. The woman has become stating that she can't return OUR CASH in my experience since it has ended 120 times. CHASE LENDER has got the TOUGHEST customer support on the planet. I actually donot understand why anybody might desire to be a person there. They're possibly dealing with these cons to get a kickback. I'd prefer to understand what type of appropriate motion I will consider against Pursuit for my reimbursement?


Offender: Chase Bank

Country: USA   State: Colorado

Category: Business & Finance

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