This is copy of the last request for refund sent and the companies response
Mr. Logan, You have not completed anything as the "consultation" did not include so you cannot complete an installment agreement. Your tax returns were incomplete and rejected. I look forward to my refund.
Subject: RE: Refund request for Shay T. Cameron IMMEDIATE ATTENTION REQUIRED! Date: Mon, 8 Mar 10:42: 27 -0600 From: Dewayne. [email protected] To: [email protected]; patrick. [email protected] CC: nicole. [email protected]; nicole. [email protected]; tamira. [email protected]; jeff. [email protected]; cory. [email protected]; damaris. [email protected]; [email protected]; [email protected]; donice. [email protected] Ms. Cameron, As was stated to you in our letter dated June 3, you are not eligible for a refund. We have completed your IRS consultation and your tax returns. We stand by willing and able to complete an installment agreement for you that you contracted us to perform. DeWayne Logan TaxMasters Vice President Quality Assurance — Original Message — From: Shay Cameron [mailto: [email protected]] Sent: Monday, March 08 10:30 AM To: Patrick Cox Cc: Nicole Smith; Nicole Smith; Tamira Gilreath; Jeff Welch; Dewayne Logan; Cory McCallister; Damaris Givens; jerry miller; Jerry Work Subject: Refund request for Shay T. Cameron IMMEDIATE ATTENTION REQUIRED! Importance: High I am once again requesting a full refund of $2,500.00. I hired your service to assist me in filing back taxes and was promised by your sales staff that your company would negotiate a lower tax debt and was promised all would be complete before my marriage March. The first time I emailed you in February was the first time ANYONE in your company produced ANYTHING in my case. Not only after researching my tax troubles did no one find 2003 was also not filed, but when 2007 was completed they were REJECTED by both state and federal. Since there were no W2 or wage transcripts attached to federal, I then had to get those on my own. NCDOR is much more difficult, as I have to complete a 4506 and a $57.00 fee for each year to receive W2's that report my state withholding or those will also be rejected. Your company will not be able to negotiate a lower tax bill as my debt is slightly under $10,000.00. Your company will not be able to negotiate anything as 2003 was not complete.
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