This company is a SERIOUS scam, and they don't even care. My boyfriend ordered the ecigs right before his birthday, recieved them, hated them because of taste and there is no adjustable nicotine levels like any e cig that costs about the same amount and just considered it a loss. Then 19 days after he ordered them, he looked at his bank statement and there were not 1 but 2 charges for bout 45 dollars each. He called them to send the product back to them and the "customer service rep" was insanely rude to him (for lack of words I would like to use). Now I have been in customer service for the past 4 years so far, I have been through my fair share. Later on that night the manager calls him back and proceeds to call him a 3 year old and gave him a conditional not even 1/2 refund of his money only if he agreed not to post any comments on http://usashameboard.com or anywhere else except contacting the company itself.
It gets better...
She proceeds to threaten him by saying that if he does post anything on any site, even facebook she will use his credit card number and take the money back. This company is a huge scam and only sells these cigs to the US no other country gets these cigs as stated in their privacy policy. I would love to take this company down, anyone with me?
Oh and by the way, if you see anything positive about this company its bull and obviously an employee. If they hadn't mentioned this site I would have never known about http://usashameboard.com
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