Usacomplaints.com » Business & Finance » Complaint / Review: HomEQ - Loan Modification. #550420

Complaint / Review
HomEQ
Loan Modification

My partner and that I have attempted to work well with these folks numerous occasions. After needing to stop my job in January to look after my sick mom, my spouse dropped his job, because of the organization going broke, was compelled to have a lower-paying job, because of job and economy scenario, we actually experienced regional companies, to maintain items swept up the very best we're able to. We approached HomEq, numerous occasions plus they informed us we're able to attempt to be eligible for a change, because of all of the conditions in the above list, was refused not once, but twice, due to earnings percentage debt. I eventually did return to work part time, and approached HomEq again, to revise financial data. This time around they stated we again might be eligible for a change, because of the above conditions, which since I have choose to go back again to function, it needed care of the revenue rate problem. Therefore we did all of the paper-work, leaped through all of the hoops, and achieved all of the needs they said we required. The specific change that people requested the final period, needed an escrow account to become setup. That was good, if it intended that people were likely to obtain the change that people so badly need. Well, we visited pay our home insurance, that month, so when we got there, the broker informed us that people did not need to spend, since our mortgage business ahd already settled it. Therefore we named HomEq, plus they stated yes they had settled it, and we likewise asked concerning the standing of the change. The consultant, then informed us, that people have been refused a change all over again. Therefore the only influence that this function and leaping through all of the hoops that individuals did to work well with these folks, ostensibly return and hit us within the experience. HomEq, never informed people by any means to let's realize that they'd settled our home insurance, and also the same task has occurred with this Property Fees that people spend each year, they settled these, again with no kind of notice. Today in the place of assisting us, because they stated they might, due to all of the government cash which have obtained, and allegedly "dealing with us", all it's completed is boost our mortgage repayments by $200 regular. Today, I'm am unable to function again, because of my medical issues, and am thinking exactly how we are likely to create the mortgage repayments again. We did have the ability to get our funds present again, but NO BECAUSE OF HOMEQ! They've accomplished nothing, aside from providing us a reimbursement strategy, which may all over again, increase our mortgage repayments. I DON'T see where this type of person attempting to assist at-all, interval! If something, it's injured us even more, by attempting to use them! We've tried anything, they needed, but all it got us was a level greater mortgage transaction. The banks, and government all state, they're attempting to assist the resident, but all we've observed is definitely an escalation in our mortgage repayments, and continuous calls from their store, wondering, once they can get cost. We've never been overdue on our mortgage repayments actually with HomEq, till things occurred how they did for all of US. I'm not accusing HomEq, for that job cutbacks, or even the conditions that my spouse and that I are coping with. All I've to express is, they stated they'd help and use us, and all of the "AID", they stated they'd provide us, has JUST MANAGED TO GET HARDER! I recommend THAT HOMEBUYERS stay away from the corporation, since they're not out to assist anybody, in anyhow, all-they worry about, is THEIR MONEY! As well as their "Customer Support", because they call it, MAY BE THE WORST I've EVER SEEN! Keep clear!


Offender: HomEQ

Country: USA

Category: Business & Finance

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