My experience with arbitration using JAMS in 2005 in New York and a "neutral" arbitrator was horrific. It was later revealed that the arbitrator's husband works for and has reported to a member of the defendant's board of directors; (2) her husband's research program received a "donation" greater than $1,000 from the defendant while the arbitration was pending; (3) her husband's research program received a donation of over $100,000 in 1999 (prior to the arbitration) and (4) her husband has close professional ties to the defendant's son, who is also a member of the defendant's board.
When confronted with these facts, JAMS Associate General Counsel (let's call her K. Taylor), responding by stating the arbitrator "disclosed to the parties all information that was required to be disclosed by Canon II of the ABA Code of Ethics for Arbitrators. That code does not require and arbitrator to investigate every conceivable association that might exist between her spouse's corporate employer and other entities.
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