I have a bunch of unauthorized charges on my account. I filed a fruad report on all the charges over 2 months ago. I still have not recieved any refund.
I called over the last two months and they keep saying they fight for thier customers but nothing has been done on my behave. They are a debit card provider for Visa.
I have dealt with Visa and they are very good with refunding the money while they are investigating the fruad but Bank Freedom is stating that they have to wait for Visa. I know it does not take this long to handle this type of situation.
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