Today I received a letter in the mail that my account had been closed due to inactivity. I had been with HSBC for over 2 years had paid off my credit card and kept it open for emergency purposes. Did I not only pay off my credit card, but did it on time and paid more than the minimum payment even when they decided to lower my credit line from $1100 to $300. I am severely pissed off for the fact that i was not respected as a good customer in standings that i received not a courtesy call or letter validating me as a good customer and would like to remain one.instead i felt like because I was a good customer I got treated like sh*. I called immediately for help in resolving my issue-nobody wanted to give me their names but pass me off the next account rep who said that there was nothing that they could do for me-even reopening my account under a transfer or new account number.
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