Usacomplaints.com » Business & Finance » Complaint / Review: Western Union - Bad for Business. #545428

Complaint / Review
Western Union
Bad for Business

I really could get into good deal about how exactly my encounter with Western Nationis call-center nearly went me to defeat my mind against a real wall, however itis really unnecessary towards the criticism.

The problem is really as follows:

The merchandise appears handy and easy enough. I had a need to deliver cash to somebody one hour from my location at that time, to ensure that she might fulfill me at stated area. Via a number of defective options, I had been led (although "misguided") to Western Union. I completed the internet form and was subsequently advised that, to be able to finish the procedure, I'd need to provide them with a phone. I did so. I responded a number of individual concerns, that we find soothing. Really soothing, though itis fundamental process. I had been SUBSEQUENTLY advised they could be calling a credit company and have me another number of concerns. I came across that the small off putting thinking about the move was to get a meager twenty bucks. I decided, obviously. First issue was easy. Next issue... The 2nd question is what stumped me. You observe, my ex wife purchased an automobile in my own title in 2007. Since that time, she's nearly repeatedly missed payments. They requested which lender the mortgage was through. I had beennot 100% certain, and so I responded towards the greatest of my capability. I had been subsequently advised when I don't reply the concerns, there could be NO method for them to accomplish the procedure. The following question... Just how many weeks was the mortgage removed for? I reiterrated, "There's no method that I will answer this question. It's difficult for me personally to reply." Which was followed-up with, "nicely, I am sorry friend, but there's nothing I - can do". Obviously, from there, I needed only to obtain a few questions answered and also to ideally consult with somebody who understood of an alternate. That introduced me nowhere... But I ought to have experienced this one returning.

They Will Have totally dropped a possible client, and I had been actually prepared to spend the flat-rate of $5 for $20 move (yes, that is clearly a charge of 25%). The corporation was not prepared to discover an alternate what-so-actually, despite the fact that their procedure was fundamentally unjust. I really hope, though this criticism might be gentle inside itis character, that these whom have read it'll consider discovering additional way of delivering cash.

Thanks to take enough time.


Offender: Western Union

Country: USA

Category: Business & Finance

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