On August 29 I bought a Collection membership underneath the impact that it'd contain unlimited PDF downloads. I instantly in my own consideration that I'd no further download tokens compared to more affordable subscription, and so I approached customer support about diminishing my subscription.
An individual called Murali advised me via mail the $42.99 cost have been "captured" before being prepared along with a $22.99 cost used. That will have now been all good and great if that were what actually occurred.
What actually happened is the fact that I acquired billed equally $44.99 and $22.99. I delivered customer support the deal verification figures, the final six digits of my CC quantity, but against undeniable evidence, this idiot called Murali demands that I had been just billed $22.99.
Since these orders are documented on both factors, I understand there's an archive on Operais aspect, but Murali is simply too sluggish or inexperienced to complete the job of studying and fixing the error.
So here it's, September 3. I have been returning and forth with this particular headache at Chrome client "support, " and I'm truly tender that I've been scammed $44.99 which I've been through so much work to try and get client service to fix the error. However they are simply wasting me down.
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