I have had two mortgages in my life, I've never had a late payment, I've never had any hiccup whatsoever. Provident Funding is just a scam waiting to happen. I signed up for autopay right when I got the loan and assumed that my first payment would draw like it did with my previous mortgage company, like the utilities, like my credit cards, like every other autopay system out there. When it didn't draw I called in the day it should have and asked about it. They said that it wouldn't work for your first payment and I asked why and was curtly told it wasn't going to happen. Ok, how long do I have to get the payment in? Two weeks. So I fired off a bill pay payment the same day and forgot about it.
Two weeks later I got a notice from them letting me know that I haven't paid my bill and that they were about to levy a penalty. I checked my bill pay records at US Bank and the check had been mailed out 12 days previously.
0 comments