Complaint / Review
First Consumers National Bank
Fraudulent ripoff business, slow prossessing, late fees sent 15 days by 2 day mail before due date electronic pay never credited

Have been dealing with these problems for over a year. Late fees, over-the-limit fees... Never resolved. I was told i was the only one, no one else experienced this problem...

Past 6 months regardless of what i did to resolve issues, never done.

Problems incurred, merchandise sent back never credited, purposely i sent one payment, then another for the following month to be credited (for that month) still held and charged late...

I sent payment this month to the new address they gave me... It was sent on the 1st, payment due the 14th of month, credited on the 22nd of this month!!!

And to top it all off, i have gone from 9% interest rate to 27%...

I also have been charged extra on cash advances, i have never done cash advance, i dont even have a pin number to do so???

How does that happen? Called them no resolve, "told me i used the money pay it back"

I explained i was trying, but with this false charges and reporting it was impossible...

What do you do???

Please help, i have tried every-thing... This is so un-fair... How do we stop this, before it is so far, nothing can be done?

Isnt this "fraud"???

Isnt that a criminal offense, false advertising, false claims, etc!

I have recorded conversations, will that help???