Usacomplaints.com » Business & Finance » Complaint / Review: Wells Fargo Bank - Excessive manipulation of overdraft charges. #537210

Complaint / Review
Wells Fargo Bank
Excessive manipulation of overdraft charges

Suffice it say, times are hard for me. I struggle on a daily basis to make ends meet. Over the last few days, a charge came in unexpectedly and I was landed with a minimal negative balance. I immediately transferred money to my Wells Fargo checking account from another Wells Fargo account to cover it. To make a long story short, I have incurred over $200.00 in overdraft fees. This has happened in the past and I immediately try to get ahead by transferring more than enough to cover the overdraft showing. This time I poaid more attention and have noticed the following. Yesterday was a prime example. I had a negative balance because of fees posted, immediately made transfer in the morning with additional funds to cover anything that may be outstanding. Although this was done early in the morning I was still overdrawn. I checked my account and had a positive balance, made two or three purchases for minor amounts - there was enough to cover it. I checked my account again - all was well. After bank deadline, I check again to find I was again in negative. I discovered that the charges I made which were debited at POS should have been entered in the order the debits were made, were entered the highest amount first, the next highest second, and the smallest amount (which was the first amount debited by me) was the last. Wells Fargo had ordered them in so that I would be nearer to going into a negative balance. I ended up having a negative balance, not because of the small purchases, but because they decided to post the overdraft balances after the deadline. I had no way to cover this charges and consequently will get another slew todeay. On top of that, because of the way in which the debits were ordered (highest first) they made sure I was going to be charged overdraft fees on each debit. So instead of possible one overdraft fee, I will be charge four
On top of this, now when I look at my account, the money I transferred was pending although it was from my other Wells account, AND the overdraft charges that must have been pending and did not show up on my account yesterday, are now showing up before the transfer of funds and before each of the purchases. There was no possibility of me correcting anything. Also, although I have clicked on the button to show a column for daily balances so that I can see my balance at a glance, conveniently for the bank it does not work. So for an original error on my part of $2.00 I have received 6 charges for $35 and will most probably receive another 4 today because of the way the system was manipulated.
I looked back over my account and have seen that on each day, all my charges are ordered from highest to lowest which ensures my account going into negative balance at a faster rate. I know for a fact in which order I debited the account. They are not in the order the money was spent. Wells Fargo have manipulated the system so that they have a better chance of making a gain. This is disgusting! Didn't Wells have the largest profits ever this year.
I am a senior citizen fighting every day. If they are doing this to me, then they are doing it to everyone that has overdrawn their account. I do not write checks, so I did not wittingly spend money I did not have. I had money to cover any charge in another account. I wonder how many of the elderly that live on a fixed income have been abused this way because they are not so informed.
Is there an attorney out there researching this? Is there a class action suite pending that I can jump on the band wagon. No one can convince me that what happened to me is legal. People like myself are suffering daily because of economics right now, and for the Big Banks to operate with such deception is sickening. I would love to hear what can be done to stop this.


Offender: Wells Fargo Bank

Country: USA
Site:

Category: Business & Finance

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