Web bank took over two credit card accounts of mine about two years ago. O.K., no problems (20% int). I paid my accounts regularly, never late, and always more than the minimum.
I asked several times for either a reduction in the interest rate (s), or a creditline increase. I had 1 for $3125, and the other for $1750. Each time I was told by the C.S.A. That "they could not reduce the rate, and that increases were subject to a periodic review". These actions are beyond the reach of the C.S. Dept.in two years I never received a review.
I paid off my first two cards this summer and have not gharged anything on them since. I just don't like paying 20% interest. I was about to purchase some christmas gifts, when out of the blue, I received letters telling me my accounts had been closed. No reason given.
I called their C.S. Dept. And had to request an explaination that would take 30 days to process. I'll NEVER do business with this company again!
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