I dont know where else to turn... I Purchased a Gateway computer in 2001. My last 19 payments have been to FCNB everyone was on time or early. This last payment made a month ago still has yet to hit my account. I havent recieved an invoice from them in months. I dont know my payoff!!!
I have been calling the 800 # provided for at least the last week and a half looking for answers. I finally searched the web for their address or an alternate phone number. HENCE bringing me here!!! I am outraged Ive called Gateway and they tell me I purchased the computer from a partnering company called sales stream who buys Gateway products and resells with their own lenders. The gentle men at Gateway gave me a number to Sales stream.
After an EXTREMELY LONG time on hold I got an automated response that I had reached intela purchase... FINALLY I got a women on the phone explained my concerns an told her I need answers! I was disconected at that point and Now Im even more OUTRAGED! I will not make one more payment until someone can give me answers!!!
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