I ordered a set of grant forms for $ 1.98 shipping and have been fighting a charge here and there, the biggest $ 69.95. I have no contact information and I cannot get my credit card to reverse the charges.
I also get incessant calls from other scammers, and misc shipping charges for other 'orders', all imaginary.
I propose we go after them, all of us. These are my thoughts:
FTC - who is required to investigate every complaint.
State licensing board if anyone can find where they are licensed.
Your house of representative, especially, if they are in an election year, at the least, they could tell you where to file a complaint.
Credit card company - keep disputing those charges, and force them to reply to you, to investigate. At some time, it may become more economically efficient to cut them off.
Please report back what your success rate is. I have been trying to deal with Chase. They were slow to respond, made my life a nuisance, froze my account, and I am still fighting them. The upside of that is since my account was frozen, DBW could not charge to it.
CHASE is also on my complaint list. They need to support their customers, us.
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