My mom passed at the end of 2006. I had my credit checked the summer of 2007 and found a Lowes bill I new nothing about and could not afford to pay. I contacted the store and found out my mom had me on the account but because I never had a Lowes card I did not know. All customer service did was send me a Lowes card I could not afford to use because it already had a debt.By the time I could afford to pay it the company had added three hundred and something dollars in penalties and turned me over to collections. I tried to work out a deal to pay them their original balance and send them the death certificate of my mom and told them they could research and see I never had a Lowes card and this was not my debt but I was willing to pay them their original balance. Their collection department the store uses gave me a settlement amount and told me that would be the end of this unfortunate situation and the card would be closed out. Guess what!!! After paying, they did not close the card and sent be a statement for the remaining balance thats nothing but penalties and late charges for a bill that was not mine in the first place. They are nothing but liers to a person that could have been a good customer to them, but since I have a Home Depot card and a Sears card, I will never have anything to do with Lowes again!!!
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