I bought two $500 Cash Pak cards for Natural Dot on August 10. One at 4:13 PM plus one at 4:15 PM. These were bought in a local Walgreens store. The worker attempted to fill the sum total of $1000 onto among the Cash Pak cards, however the pc declined the 2nd purchase. I strolled to the ledge and acquired another Cash Pak card. That one didn't perform both. I again strolled to the ledge and acquired another Cash Pak card and lastly it dawned on me this must be two personal purchases. I told the worker to create them 2 dealings and lastly equally reloads were total. There have been an overall total of 4 cards about the counter. After I arrived home and waited the time to refill the card using the Cash Pak bought at4:13 PM there is not a problem using the deal about the telephone. Walgreens bill suggests that just one $500 refill can be achieved per-customer in a 24-hour period of time. The bill additionally suggests that Walgreens doesn't matter any discounts attached to the Cash Pak purchase. I waited until September 11 at roughly 6:00 PM and attempted to fill the 2nd $500 purchase.instantly the saving explained I'd be used in a realtor and also the phone could be documented. I offered the broker all info on my bill and responded all concerns which were requested. I had been informed they'd have their division study the deal and somebody might contact me in 1-2 business days. THERE'S BEEN NO CALL TO ME FROM ANYONE AT GREEN DOT (present day day August 16). I've created numerous calls for them every single day since September 11. On Sunday (August 15) I had been informed by a realtor I'd have to find a reimbursement in the Walgreens store. All bills were sent to Natural Dot on Friday August 14.
The Walgreens manger has named Natural Dot and was informed they might not provide her any info on the charge card or even the deal.in my opinion what happened was that after the worker attempted the various cards within the pc plus they were declined he set them about the counter so when the 2nd deal was finished, he passed me the money register bills and accidentally acquired among the declined cards and offered that in my experience.
The brokers have explained the flag number about the back of the card is secured (or plugged, they do not speak English perfectly) and didn't have anything about the card. I named Walgreens (and also have also created 2 excursions towards the shop) to request when they ruined the declined cards and was informed yes they are doing. I've gotten no aid from Natural Dot AT-ALL. Certainly the pc might display that 2 dealings were finished from Walgreens (I suppose there's a distinctive variety linked to the Walgreens shop in Illinois) and might also show this one of the $500 acquisitions was performed and also the other is going swimming in cyberspace somewhere buying house. I've since approached the Walgreens Corporate Office, submitted a using the Better Business Business, and delivered a notice towards the Corporate Office of Natural Dot in California. Our next thing is to contact the Natural Dot Corporate Office and have to talk to somebody who speaks Language and it has the capability to study my criticism and I would like to understand where the $500 has wound up.in order of the moment, I'm out $500 and coping with a business that doesn't appear to have really qualified workers.incidentally, it was a Natural Dot Mastercard charge card, therefore watch out for buying one of these simple cards.
0 comments