From the time I took over my father-in-laws acct with Ocwen, there's been nothing but lies. The house was almost foreclosed on back in 1996, my brother-in-law and I gave Ocwen over $1700.00 to stop this. The person who was handling the forebearance didn't email me the paperwork until the day before it was supposed to be in his office. We started making payments then they told us that we were past due, which didn't make any sense to me because we had just started a forebearance and were told when the 1st payment was due. We made all of our payments on time through MoneyGram. Once the forebearance was 2 months til it was due to end and original low payments were to resume, mysteriously our payment was late and they kicked us off the plan and told us we had to pay them $7000.00 to get on another one. We had to beg and borrow to come up with the money to save the house. We entered into another agreement made payments on time they then increased the payment from $669.00 to $912.00 with no notice, claiming the escrow account was negative several thousands of dollars. We were told that it would remain $912.00 for a couple months because our interest rate was about to decrease. Months went by the interest rate went down, but no decrease in our payments. We called Ocwen they claimed to have never given us that info. We were told to apply for hardship assistance. We filled out paperwork and faxed it over and over again, because they claimed to have never received it even though my fax transmission report said they went through fine. Then we were told we filled out the wrong forms, even though they were the ones who sent them to us. Now we applied for a modification back in April and were told to cease sending payments until the modification was worked out. We filled out forms Ocwen provided, only to be told they were the wrong ones... Again. Finally we filled out the right forms and were told that we had been approved for the modification by one of their reps named Bhasker. He said he was sending the file to their underwriting dept to determine the amount we were going to be paying and the new due date. Well needless to say, 2 weeks after we were told we were approved, we got a letter saying we were denied the modification. Now we haven't been sending payments because we were told not to and now we're worse off then we were in April. They told us that we have 30 days to pay $19,000, then $10,000 and now $5,000. I spoke to Ocwen and asked why we were denied and I was told that it wasn't important and they didn't have to tell me anyway. They told me to worry about getting the money to them. They refused to tell me what bank now holds the mortgage to the property. They are crooks. They posted payments late, they don't answer or return calls. Everytime we call we get different and conflicting answers. Ocwen is out to take peoples homes and not help them. I'm trying to find out if there are any other victims in the Philadelphia, New Jersey, or Delaware areas. I'm trying to get support to start a class action suit against them. I really don't know where or how to start, so if anyone has any info please post.
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