Usacomplaints.com » Business & Finance » Complaint / Review: ACS-education - Poor customer service and support. #480845

Complaint / Review
ACS-education
Poor customer service and support

I'd prefer to state that I've had, and am presently having, bad encounters with ACS-training. Their customer support isn't just borderline rude and unhelpful, but their customer support is hardly existent. I I sent them three months before having a problem and also have never gotten an answer beyond the automatic reply. Calling with my concerns is fulfilled using the crass perspective as explained from the person above.in my opinion this issue is by using ACS and never with Wachovia.

The worst aspect is, there's no body to protest to! Simply because they have not officially accomplished something wrong I can't start a using the BBB, but create no error ACS / ACS-inc / ACS-training has created having students mortgage a experience. I create all my funds promptly and certainly will not delay to become gone this terrible organization.in no additional business might such terrible customer relationships be appropriate and there's no body within our part to safeguard people from their website.

Along with these issues their site application is possibly badly created or badly applied. The main one period they really replied to 1 of my emails I had been delivered to an extremely unresponsive "safe e-mail" website page that required actually 30 seconds to fill a person site. The only real 'reaction' I acquired with this safe e-mail was another processed customer support concept declaring that I had a need to make use of the safe mail program. The websites format was likewise damaged (it appeared as if pictures were possibly absent or didn't stay right within the website.) After having to produce a minute user-name and code to make use of this software I've gotten, once more, no reaction. The whole encounter is really bad I will just suppose they're actively attempting to avoid folks from seeking assistance.


Offender: ACS-education

Country: USA   State: New York
Site:

Category: Business & Finance

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