July 24 fax & e-mail
TO: Criticism Panel
FROM: Cassandra Etter
4429 Coldwater Canyon Av Device 1
Business City California 91604
818 764-6666 or 818 388-7708
RE: Chase Mastercard 5416 5780 0226 3416
Subject: unjust & uncommon evaluation recently payment
On my 07/08/09 I had been evaluated at late of $39.00 on the minimum balance due of $10.00. After I named to consult with a to discuss this charge that was seemingly accidentally overlooked, I had been informed instantly that Pursuit isn't settling any overdue charge costs for any cause. I requested to consult with a boss Patrice who condescendingly started to estimate in my experience the conditions of my charge card contract.
I tried to describe that I don't remember getting the declaration which overview of my cost record might show regular funds of $300 monthly which I truly would not risk a $40 overdue charge on the $10 minimum cost due. Patrice simply spoke over and through me and obviously wasn't responsive to any good sense evaluation. She explained my only choice was to shut my consideration and get into standard. Our recent stability is just $200.
I'm currently saying that Pursuit is participating in unjust and uncommon late payment costs. Their reps are now being educated to WOn't actually pay attention to client grievances simply because they contain the power-over us to ruin our credit.
But what angers me probably the most, is the fact that this specific card was released us Washington Mutual which many months previously transformed into Pursuit. Nevertheless, I believe the only cause that used to do not spend this statement at that time if obtained at-all was since I thought this consideration notice was regarding my son’s Pursuit consideration and since we reveal exactly the same email address used to do not understand that my card has become charged in Pursuit title.
This is exactly what is many uncommon about Chase’ placement on low-flexible late charges: Though at that time I requested my card under Washington Communal card, I truly didn't assume this card might subsequently get to be the home of another lender that will subsequently alter my bill number and title of my card. This distress possibly resulted in this error and following late fee evaluation. Again, the customer is remaining being billed using the complete liability for unexpected modifications which were designed to my bill contract without my permission. Sensible distress must have been expected by Pursuit along with a reasonable acceptance time permitted suspending late charges until clients modified for this transformation.
I'd as an analysis into this whole approach to conniving and fraudulent company methods about the section of Pursuit.
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