Usacomplaints.com » Business & Finance » Complaint / Review: Chase Bank - Credit Card APR Gouging. #473929

Complaint / Review
Chase Bank
Credit Card APR Gouging

Our cost was due April fifth - we utilize online bill-pay to pay for our expenses and also the cost required longer in its running than standard. They obtained the cost on April 7th. Was never overdue before and also have not been overdue since. Our once enjoyable RATE has become 29.99%. These were 'good' enough to change the late charge but WOn't utilize any good sense or great view to keep a traditionally and existing GREAT customer which in fact gives her expenses and adjust the RATE.

Experienced two ANTI 'customerservice' brokers who recommended the organization point nicely and ultimately got for their ANTI 'customer service' supervisor, Tristan, who comfortably recommended the exact same borg-like, "we-can't-really-BELIEVE-and-create-GREAT-company-choices" point and subsequently very ultimately hung-up on me. Actually, I never used profanity or lifted my speech to these folks. I merely was showing a powerful debate they'd no sensible option for so that they simply needed to hang-up. Good one PURSUE. May have that consideration reduced the following month and certainly will never, ACTUALLY, use PURSUIT again.


Offender: Chase Bank

Country: USA

Category: Business & Finance

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