I was contacted by First Century Mortgage via phone saying that they had a client near me that needed Homeowners insurance to complete their loan process on a house they were purchasing. I agreed to help and then I was transfered to Cody James of First Century Mortgage who explained to me that they were looking for Insurance Agents to partner with that would help their clients who were in the process of purchasing a home and that needed a Homeowners Insurance policy to complete their transaction.
Cody said that these leads would be exclusive to me and that if I did not sell the policy, that they would replace that client with another. He said that these clients will have been working with First Century Mortgage for over a week and are in the final stages of closing escrow.
All of this sounded very good.
Of the first 30 leads I received I left several messages on voicemail, without a single response. Several disconnected phone numbers. Several wrong numbers. I was able to talk to about 10 people on the phone. EVERY one of them did NOT know who First Centry Mortgage was and they were NOT in a loan process or looking for a loan OR insurance.
Tamera at First Century Mortgage, a manager there, will not comment of what I was told about the quality of these leads. She only refers to the "contract" where it says that there are no refunds and that she will give me more leads to replace the others. I don't want more names from the phone book to call. I want either my money back or the quality of leads, or at least close to it, that I agreed to purchase, receive and help and that I was promised.
Tamera, just yesterday, promised me better leads today and asked me to try these "better" leads. I called two about an hour ago. The first not home. The second, no idea who First Century Mortgage is and they are not looking for a mortgage or insurance.
First Century Mortgage is promising a quality product and says the right words to make it sound like they are legitimate but, delivers nothing more than names and numbers from phone books.
A complete waste of time for me and the poor people I actually get a hold of. Their actions are criminal and they should be prosecuted.
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