Usacomplaints.com » Business & Finance » Complaint / Review: Green Dot Online - Shady Business Practices. #453389

Complaint / Review
Green Dot Online
Shady Business Practices

Green Dot online appears like much on the exterior but when you register together they state that it requires around 7 to 10 times to get the card you are able to obtain your card quicker with run service. I selected the run company I had been informed it'd be ship in my experience in two times, it really required longer then your regular delivery price for me personally really to get the card at hand. This really is after I'd to call-back about and trouble the organization about the reality they complete screwed-up the purchase and also the proven fact that I requested run service. The individual I keep in touch with was a who stated that he'd re-deliver the card out and really had the nerve to refresh me for that dash payment, I told him he must return the buying price of the delivery given that they totally blew the delivery in-the very first location, we'd to compromises and that I didn't obtain a reimbursement and he taken care of the rush reshipping cost.

A number of smaller issues later I believed anything was okay I'd created some remains having a cash bunch and everything went great. I had a need to transfer some cash in one of my balances and that I realized that Natural Dot provided a ACH Exchange support and so I believed this could be considered a easy procedure and so I collected all of the information and that I delivered my lender the info (Green Dot is very cryptic about how exactly this method works). Our lender prepared the line transfer after which I examined my Natural Dot consideration and nothing I named Natural Dot they stated there have been no exercise on my consideration and confirmed no-income remains. A Natural Dot Boss called Michelle (Order ID #4370) got about the telephone and he or she and that I named my lender and talked using the department supervisor who consequently informed her, the the cable hasbeen finished and also the cash have been getting out-of our clients bill. Michelle confirmed with my banks department supervisor the routing and consideration figures employed for the move following the confirmation observe did not understand what was happening and questioned me to hold back before following day to determine if it opens. I informed her that I had a need to consult with another supervisor greater than her after which I requested to get a region supervisor I had been placed on hold (It got them 30 to 40 units to locate somebody) after they they returned in my experience a Natural Dot Customer Support Area Supervisor called Ann acquired the telephone and proceeded to see me that she was study the issue while I had been on-hold. She explained that incoming cables must be obtained by (9) eight am which quarry was starting my consideration the next evening I wasn't to pleased about that considering it takes only (2) two hours to accomplish a line transfer but anyhow I understood where my income was.

The next morning I visited the ATM to check on my Natural Dot Consideration and reduced and see it had been vacant I quickly named Natural Dot Customer Support and requested for Ann (this after I fight the telephone program for half an hour). Ann wasn't accessible but a Dot Area Manager (of what region I actually donot understand he'd not identify) a guy called Ed go to inform me he didn't observe any revenue exchanges which he was caught and didn't have any information to work well with. I told him the problem and requested him wherever are my resources he couldn't provide a solution when, I told him that the nationwide lender, two models of supervisors from two diverse banking intuitions recognize the truth that cash continues to be transferred from on spot to another and, A Natural Dot Customer Support Area Supervisor really accepted the resources were current in the Natural Dot amenities the one thing he might state is do not wish to provide you with incorrect info but would you call-back tomorrow and notice if it's published but I don't believe It'll I told him I'd be creating a criticism against there organization using the U.S. Government.

Obviously it's not worth it to buy among this cards for almost any cause your likely to get attached some how and it is simply likely to be considered a LARGE waste of time I actually donot actually understand basically am likely to get my cash back. Mess green dot


Offender: Green Dot Online

Country: USA   State: California   City: Monrovia
Site:

Category: Business & Finance

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