Complaint / Review
Cornerstone Bancard Mannacard
Poor service, fraud, unauthorized transactions, failure to communicate

I'm having difficulty in having anyone from Cornerstone Bancard or Mannacard return my calls. One month ago they incorrectly hit our bank account for thousands of dollars and have offered no solution. They have told me it was an error by another vendor but have not told me what they are going to do to rectify the situation. They told me a couple weeks ago they couldn't return the money because this vendor would just take it again. That it was a "reconciling issue" with this vendor.

Is anyone else having trouble contacting them? One of their representatives did tell me a couple weeks ago that this happened to other businesses/ministries as well. I would love to speak with you if this happened to you. I can not believe the absolute lack of customer service and I am fearing this is a fraudulent company.

Obviously I would not recommend you consider doing business with these folks.

Thank you.

John B