To whom it may concern,
I XXXXXXX, am herby demanding that my accounts be closed, effective immediately. The reason that I am taking this action is because of the unacceptable policies that are being utilized at my expense, and I am literally fed up with your " Greedy " Business Practices ".in my banking experiences - over the past thirty years, dealing with many other financial institutions, I have never encountered the amount of problems with overdraft fees that are constantly reoccurring with my checking account.
The practice of your credit / debit posting practices are " Shady " at best. An example of this, is posting debits on a holiday (A Non Banking Business Day) and not posting the credits that were pending also, until the next day to maximize overdraft fees (A total of 8 @ $35 each, with other debits to be processed), I was forced to take a direct deposit advance to stop this phenomena at 120 % interest and I incurred total cost of $708. I am currently unemployed and struggling. I will admit that I had to beg, to get them to reverse 3 overdrafts.
Another example is the shuffling of transactions from the order in which they occur in a way that Wells Fargo sees fit as to maximize overdraft fees, they do this by paying the largest debit first and charge overdraft fees for all of the little transactions that accumulate, another example is the way their computers post account data (not accurate and up to date) designed to confuse the customer, with their continual overdraft trap, designed to gouge their customers. I find this practice to be horrendous and despicable. A bank is supposed to be working in my best interest, and not lurking in the shadows of deception, waiting to pilfer the customer at their earliest convenience, it is a matter of ethics and scruples, really...
Wells Fargo should be ashamed, and should be nominated to the "' Hall of Shame ". I have a question for Wells Fargo?" If the money isn't in the account, Then why aren't the transactions denied?" It seems that your computers are programmed to build revenue - In Wells Fargo's favor, at the customer's expense, by dragging it's heels to notify customers of their overdraft status until days later, believing that they had a positive balance in their account (according to your current computer account information data), that they rely on - continuing to make minor purchases and being fleeced with overdraft charges." Is there a human-being monitoring these computers?" that is a scary thought. Don't rely on theirr online banking service, which is totally useless in my opinion. I have never had problems with other banks, because they were predictable and consistent.
Banking with Wells Fargo is much like going to a casino with the customer service of an all night - Taco Bell Drive thru.in closing, I know that Wells Fargo does not care, about me, the customer and that is ok too. If my small business ever takes off, rest assured - that my money will certainly not be deposited with Wells Fargo Bank... I am not the only disgruntled customer of Wells Fargo Bank, here are some other customer complaints from the many disgruntled customers (too many to list) whom have left your institution... It appears that Wells Fargo is more interested in making a " Quick Buck ', than establishing long term relationships with it's customers
0 comments