My employer had issues with direct depositing my paycheck (this was the first time in 1.5 years), so I had a check, which I deposited in my account on Feb 12th. This posted to my account on Feb 13th. Well, I made a PIN-based transaction at 12:07am on Feb 14th. I checked my account throughout the weekend and all was okay.
On the 17th I had an overdraft charge of $37.50, so I called their 800 number and got a woman on the phone who could never tell me why my available balance was less than it should have been. She was very rude and would have been fired if she worked for me. I decided at this time that I was going to close my account. I then called back and got a gentleman (who was much more pleasant than the first lady), and he told me that the reason I had an overdraft was because of the transaction that had occurred on Saturday morning.
Not understanding why they would charge me for a Saturday transaction when my check cleared on Friday, I tried to get an answer from him. His response was that I had already called and spoken with somebody about this and that they had put a note on the account that it couldn't be removed, so there was nothing he could do.
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