I've been employed by Advanta Bank Corp for 6 years. Yesterday, Feb 2, I went to work and started my shift at 7:30 A.M. And by 11:00 A.M. I was laid off, along with all the other members of our call center, manager and all. Beware all of your calls will now to to India. For the last year Advanta has been out sourcing to India, we've been going to India to train. About 50% of the calls that I take are coming from for the reps in India, because customers do not want to talk to the reps in India. I don't blame them.
The last 6 months while Advanta has been jacking up the interest rates of their customers, I've been taking customer calls and defending Advanta, actually believe that what I was doing was in the best interest of a good employer. Well I may be fooled once, but if it happens again then I would be the fool.
Good luck. We've all been screwed!
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