Usacomplaints.com » Business & Finance » Complaint / Review: AcaiaSlim - Unauthorized billing. #407199

Complaint / Review
AcaiaSlim
Unauthorized billing

I ordered a trial sample of acaia-slim diet pills. I was instructed to give the usual information-name, address, credit card#. When I clicked on 'submit order' it indicated that my credit card would be charged $4.95 to cover the shipping & handling. This was advertised as a free trial and that you only have to cover the shipping.

I tried the product and found that it did nothing for me. Two weeks later they charged me $79.95. I never agreed to this and when I tried to contact the company several times I got a busy signal or no answer. I finally reached someone at the company who was very rude and stated that they would not refund my money, as this was in the agreement for the free trial. The woman told me that I had 14 days to cancel. While I did not know this at the time, I did in fact cancel via email at day 12. She still refused to credit my account. The terms of the agreement were not clearly listed and this company is a fraud. People need to contact the BBB and complain...

I immediately called my credit card company only to find that not only had they charged me $79.95 for the second bottle but also for the first bottle that was supposed to be $4.99. I have filed a dispute.


Offender: AcaiaSlim

Country: USA
Site:

Category: Business & Finance

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