Usacomplaints.com » Business & Finance » Complaint / Review: JCPenney - Won t close account. #397166

Complaint / Review
JCPenney
Won't close account

After I was separated there is no stability on my charge card thru JcPenney. It wasn't described within the breakup since neither people were conscious it had been still productive. I visited make an application for a card and was informed I ready had an energetic consideration, and so I dug-out my previous documents and discovered my charge card. I applied it to buy several small issues, the statement found me in my own ex husbands name and mine. I attempted to contact them, create them, e-mail them to possess my ex's name removed. I had been informed he was main and that I could not eliminate his title, alter the name about the account or shut the consideration. Easily could not shut the account, I couldn't start my own personal account. Because he will not answer some of my demands to shut the consideration or contact them to alter to my title, I had been not able to do something. 24 months after our breakup he ultimately had his mailing address transformed and also the expenses visited him. Our amount was contact so that they began calling me. There is only a small stability on my consideration, significantly less than $100. Within this same month I'd ran a creditcheck and discovered the previous year of regular funds designed to improve my credit score wasn't outlined, I approached them-and was informed it had been since he was main, it continued his credit rating. I had been pissed, I not just hadn't obtained any credit score on this consideration I had been spending on, I assisted him out! Subsequently no body could consider his title off the statement therefore it might arrived at me, therefore every statement and notice visited his house and he did not react to them, deliver them back again to me or create any try to complete this issue.

I've ceased spending about the bill - since my credit score isn't enhanced, but his is, I can not obtain a statement delivered to me, cannot shut the consideration, can't-get one by myself, EVERY notice I delivered to them - on my letterhead with my title and tackle was responded with a Expensive MR XXXXX, I actually donot occur to JcPenney. I gave them his lawyer' s title and tackle, informed them to get hold of him and was informed they might not examine issues with somebody not about the card with no principal (my ex!) giving them permission.

The unfortunate thing is I'm the main one who exposed the consideration in my own title years back, he was extra, and so I might create my very own credit line. While it arrived in his title I had been informed by customer support this is actually the method they are doing business, it would go to the "mind of the home" and being committed created him head of home. Little did I understand those years back it'd return and bother me.


Offender: JCPenney

Country: USA   State: Iowa

Category: Business & Finance

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